BLUE by Gabbi Return & Refund Policy

We want you to feel good about your BLUE purchase. If something isn’t right, please contact us so we can help.

Return Eligibility

We accept return requests within 10 days of delivery only for products that are unused, unopened, and in their original packaging, with any original seals intact.

For hygiene reasons, opened or used lip products cannot be returned or refunded for a change of mind.

Proof of purchase is required.

Shipping Costs

Customers pay return shipping for change-of-mind returns. Original shipping charges are nonrefundable, except where required by law. We do not charge a restocking fee.

Refunds

We’ll inspect your returned product to confirm it meets the eligibility requirements. Approved refunds will be issued to the original payment method within 10 business days. Your payment provider may require additional processing time.

Gift Cards

Gift cards are nonreturnable and nonrefundable, except where required by law.

Your Consumer Rights

This policy does not limit any return, refund, cancellation, or other consumer rights required by applicable law.